FAQ

FAQ

DaVinci Frequently Asked Questions

  1. Do you provide a PDF/electronic copy of the text?
    The 6, 12 and 24 month textbook & video packages come with a physical textbook. We do not provide electronic copies of the textbook.

  2. Can I choose when my subscription starts or delay activation?
    We don’t offer the option to delay your membership. Your membership begins as soon as you check out, but five days are added to each subscription to ship your textbook.

  3. Can I purchase the DaVinci Academy textbook or videos separately?
    The textbook and videos are meant to complement each other. However we do offer video only memberships. The textbook is also available for purchase on Amazon.com

  4. What are the system requirements to view the online videos?
    We recommend an updated web browser and high speed internet access.

  5. How many different computers can I use to access the videos?
    You can use any number of devices to access the website, however only one device can be logged on at one time.

  6. Refund Policy
    Given the nature of our product, all sales are final

  7. Shipping Information
    All orders will begin processing immediately. The textbook will be shipped to the address provided.

  8. Can I ship to a different country than my billing address?
    Yes. Specify the correct shipping address and the book will be sent there.

  9. Sales Tax
    International orders and orders within Ohio will be charged appropriate tax.

  10. Does DaVinci Academy offer any other subjects?
    We plan to release Biochemistry packages in 2019 and others in the future!. Go to Support/Contact to request new packages or features!

  11. Didn’t find the answer you’re looking for?
    Visit our Support/Contact page to submit your question!