FAQ

FAQ

DaVinci Frequently Asked Questions

  1. Do you provide a PDF/electronic copy of the text?
    • The 6, 12 and 18 month packages come with a physical textbook. We do not provide electronic copies of the textbook.
  2. Can I choose when my subscription starts or delay activation?
    • We don’t offer the option to delay your membership. Your membership begins as soon as you check out, but five days are added to each subscription to ship your textbook.
  3. Can I purchase the DaVinci Academy textbook or videos separately?
    • The textbook and videos are meant to complement each other. We do offer a 6 week membership which only gives access to the website and videos.
  4. What are the system requirements to view the online videos?
    • We recommend an updated web browser and high speed internet access.
  5. How many different computers can I use to access the videos?
    • You can use any number of devices to access the website, however only one device can be logged on at one time.
  6. Refund Policy
    • Given the nature of our product, all sales are final
  7. Shipping Information
    • All orders will begin processing immediately. The textbook will be shipped to the address provided.
  8. Can I ship to a different country than my billing address?
    • Yes. Specify the correct shipping address and the book will be sent there.
  9. Sales Tax
    • International orders and orders within Ohio will be charged appropriate tax.
  10. Does DaVinci Academy offer any other subjects?
    • We plan to release Neuroanatomy and Biochemistry packages in 2018. Go to Support/Contact to request new packages or features!
  11. Didn’t find the answer you’re looking for?